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If you require an RMA Number,
please read our important terms and conditions
before proceeding on to the next step.
RMA Policy
- NO CREDITS will be given for used CD media
and opened software.
- If the RMA product is found to be in working
condition, All Pro Solutions will charge a
flat fee of $30.00.
- No RMA number will be issued without completion
of the form below.
- All Pro Solutions reserves the right to
replace the defective product with an equivalent
or refurbished product.
- All Components returned to All
Pro Solutions MUST be inside the original
box. If a product is returned without its
original box, the customer will be charged
the price of the box and after repair the
product will be shipped in a new box!!!
- All warranties are based on the original
purchase invoice date. RMA will not extend
warranties.
- RMA numbers are good for only 10 days from
the date issued. If the product is shipped
to us after 10 days, it will be refused.
- Absolutely no cross shipping for RMA (Items
must be received first).
- RMAs returned by COD will automatically
be refused.
- Merchandise that is physically damaged
by customer is considered as an "Out of Warranty
Product."
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